PRIVACY POLICY

At Oudom Sokhomal, we honor not only your presence, but yor privacy. This sanctuary is built on trust, care, and respect—for your well-being, your story, and your personal information.

  1. What We Collect
    We collect only what is necessary to welcome you with grace and care:
  • Your name, contact details, and booking preferences
  • Passport or ID information (as required by Cambodian law)
  • Special requests or wellness needs you choose to share
  • Payment details (processed securely via trusted partners)
  1. How We Use Your Information
    Your information is used solely to:
  • Confirm and manage your reservation
  • Personalize your stay with thoughtful attention
  • Comply with legal and safety requirements
  • Communicate with you before, during, or after your visit (only with your consent)
    We do not sell, rent, or share your data with third parties for marketing purposes.
  1. Data Storage & Security
    Your information is stored securely and accessed only by trusted team members who uphold our values of discretion and care. We use secure systems and encrypted platforms to protect your data.
  2. Your Rights
    You have the right to:
  • Access or correct your personal information
  • Request deletion of your data (unless required by law to retain it)
  • Withdraw consent for communications at any time
    To make a request, simply contact us at [insert contact email or phone number].
  1. Cookies & Digital Touchpoints
    If you visit our website or booking page, we may use cookies to improve your experience. These are used only for essential functionality and anonymous analytics. You may adjust your browser settings to manage cookies.
  2. Updates to This Policy
    We may update this policy to reflect changes in law or in our practices. The most recent version will always be available on our website or upon request.

    In the spirit of sanctuary, we treat your story with the same reverence as your stay. If you have any questions or concerns, we welcome your voice.

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