PRIVACY POLICY

At Oudom Sokhomal, we honor not only your presence, but also your privacy. This sanctuary is built on trust, care, and respect—for your well-being, your story, and your personal information.

1. What We Collect
   We collect only what is necessary to welcome you with grace and care, such as:
   Your name, contact details, and booking preferences
   • Passport or ID information (as required by Cambodian law)
   • Special requests or wellness needs you choose to share
   • Payment details (processed securely via trusted partners)
     
2. How We Use Your Information
   Your information is used solely to:
   • Confirm and manage your reservation
   • Personalize your stay with thoughtful attention
   • Comply with legal and safety requirements
   • Communicate with you before, during, or after your visit (only with your consent)
     • We do not sell, rent, or share your data with third parties for marketing purposes.
       
3. Data Storage & Security
   Your information is stored securely and accessed only by trusted team members who uphold our values of discretion and care. In addition, we use secure systems and encrypted platforms to help protect your data from unauthorized access or misuse.
   
4. Your Rights
   You have the right to:
   • Access or correct your personal information
   • Request deletion of your data (unless we are legally required to retain it)
   • Withdraw consent for communications at any time
5. Cookies & Digital Touchpoints
   If you visit our website or booking page, we may use cookies to improve your experience. These are used only for essential functionality and anonymous analytics. You may adjust your browser settings at any time to manage or disable cookies.
   
6. Updates to This Policy
   We may update this policy from time to time to reflect changes in the law or in our practices. The most recent version will always be available on our website or provided upon request.